Which statement best describes ABC's historical focus?

• A. Product-oriented, focusing on concrete manufacturing.
• B. Customer-driven, focusing on market demand.
• C. Service-oriented, prioritizing maintenance contracts.
• D. Diversified into multiple building materials.

Answer: (A)

The main idea being tested is whether ABC’s past emphasis was on the product and its production rather than on customers, services, or diversification. When a company is described as product-oriented, especially in manufacturing, the focus is on designing, refining, and efficiently producing the product itself. For ABC, that means prioritizing concrete manufacturing—investing in processes, equipment, and quality to make the product well and at scale.

This fits because the description centers on the concrete product and its creation, rather than on understanding or meeting specific customer needs (that would be customer-driven), nor on after-sales services (service-oriented), nor on spreading into many different materials (diversification). So the statement about being product-oriented best captures ABC’s historical focus.