Which of the following is an example of a B2B service provided by ABC?

• A. Collecting household waste.
• B. Selling recovered gold to jewellery makers.
• C. Distributing consumer electronics.
• D. Providing retail packaging.

Answer: (B)

The main idea here is recognizing who the customer is: a business-to-business (B2B) interaction occurs when a company sells to another business rather than to individual consumers. Selling recovered gold to jewellery makers fits that pattern because jewellery makers are a business customer using the material as input for their own production, not buying for personal use. This makes it a clear B2B transaction. The other options target households or are ambiguous about the buyer being a business: collecting household waste serves individual households (B2C); distributing consumer electronics could go to retailers or shoppers, which isn’t explicitly a business-to-business service; providing retail packaging could also be B2B, but the example of supplying recovered gold to jewellery makers clearly demonstrates a business customer buying from another business.