Which external stakeholder group is noted as lacking information on their reactions?

• A. Customers.
• B. Government.
• C. Local communities.
• D. Suppliers.

Answer: (B)

Understanding stakeholder reactions is key to planning. People often assume quick signals from customers and suppliers—customers show demand and feedback, while suppliers reveal their willingness through terms and availability. Local communities can express their stance through public response or protests, which are relatively observable.

Governments, however, operate through policy-making, regulatory processes, and budget cycles. Their reactions aren’t immediately visible and can change with elections, lobbying, or shifting priorities. Because government decisions depend on complex processes and timing, information about how they will respond is frequently uncertain or delayed. That’s why the government is the external stakeholder group whose reactions are noted as lacking information.

In short, government responses are harder to predict in the near term, making them the best answer in this context.