What is a specialization benefit of a tall structure for ABC?

• A. It allows managers to focus on specific functions, improving decision-making quality in complex areas.
• B. It reduces training requirements
• C. It broadens job roles unnecessarily
• D. It lowers the quality of decisions

Answer: (A)

Specialization within a tall organization means managers concentrate on a narrow functional area, with several levels of hierarchy that create clear boundaries and accountability. This focus allows each manager to develop deep expertise in their domain, so they can assess complex issues more accurately and make better-informed decisions. That depth of functional knowledge directly enhances decision-making quality in complex areas. The other statements don’t fit because a tall structure doesn’t inherently reduce training needs and can even require more specialized training, and it doesn’t aim to broaden job roles or lower decision quality.